Providing support and comfort for our neighbours in need

Yesterday, heavy rain drenched southern Alberta resulting in severe flooding in many areas in and around Calgary. More than 100,000 Albertans, including our TELUS customers and team members, have been affected by this disaster in our own backyard.

Our TELUS team knows how disheartening it can be when faced with a crisis situation. This is a time for friends, family and neighbours to rally together and support one another.

We’ve mobilized our teams on the ground to ensure we maintain service to our customers, but we have also pulled together to give our team members and customers an opportunity to help their family, friends and neighbours.

TELUS has launched a special text-to-donate program to help you support those affected by the flood.

Red CrossJoin us and text REDCROSS to 30333 from your personal mobile device to donate $5 to the Canadian Red Cross’ Alberta flood relief efforts.

Always quick to lend a hand, our TELUS Community Ambassadors are also handing out Care Kits to families staying in community centres as a result of flooding or evacuation orders.

Thank you, on behalf of our team members and their families, as well as everyone else affected by the flooding, for your generosity and caring.

All the best,


Senior Vice-President, Chief Communications and Sustainability Officer