What is StageFright
A mobile security researcher recently uncovered a vulnerability in the Android operating system which can open it up to exploitation.
This vulnerability can be triggered without any user interaction whatsoever or simply by opening a Multimedia Messaging Service (MMS) text causing the device to become compromised.
How to protect yourself
Minimize risk associated with an MMS by:
- Launching your native text messaging application
- Tapping on settings and look for the “Multimedia Messaging service”(MMS) heading
- Disable “Auto-retrieve” (or Auto-fetch) MMS by removing the check mark
Rest assured that by disabling “auto-retrieve MMS,” you’re not also disabling the ability to receive them. You can still download MMS on a per message basis from your most trusted contacts and sources.
You can access a simulator walkthrough for these steps and even more devices on our Software Update support page.
What TELUS is doing to help protect our Customers
Protecting our customer’s information is our top priority. TELUS has engaged Google and device manufacturers to ensure we are on top of any developments.
It is always a good idea to keep your phone’s operating system updated and install continue installing any available security patches provided by your phone’s manufacturer as they become available.
Manufacturers will continue patching this vulnerability and we will make it our priority to test and push out updates as they are made available to us. We should note that some devices may not be supported by the OEM.
Here is a list of devices with planned updates at this time:
|Alcatel||Idol 3||August 27th|
|Alcatel||Pop Icon||September 3rd|
|Alcatel||Idol X+||September 3rd|
|Alcatel||Pop 8||September 3rd|
|HTC||One M7||Delayed by OEM|
|HTC||One M8||Delayed by OEM|
|HTC||One M9||Delayed by OEM|
|HTC||Desire 320a||August 24th|
|HTC||Desire 601||August 28th|
|Motorola||Moto E||September 4th|
|Motorola||Moto G||August 24th|
|Motorola||Moto X||September 4th|
|Samsung||Galaxy S5||August 11th|
|Samsung||Galaxy S5 Active||August 11th|
|Samsung||Galaxy Alpha||August 21st|
|Samsung||Galaxy Grand Prime||August 21st|
|Samsung||Galaxy S6 Edge||Completed|
|Samsung||Galaxy S4||August 28th|
|Samsung||Galaxy Note 3||August 30th|
|Samsung||Galaxy Note 4||August 11th|
|Samsung||Galaxy Core||September 4th|
|Samsung||Galaxy Tab S 8.4||September 4th|
|Samsung||Galaxy Tab S 10.5||September 4th|
|Sony||Xperia Z3||August 14th|
.What if my device is not on the list
We are working with our OEM partners to provide you with the most up-to-date information. Please keep an eye on this page – we will be updating the device list regularly
Haven’t registered for the Neighbourhood yet? Register here to stay on top of the latest news and topics.