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Moving the Needle on Canadian Healthcare Transformation


Canadians spend more than $200 billion on healthcare each year. And, while we have one of the best systems in the world, like other countries, Canadian healthcare is under serious strain that will only continue to increase. Our current healthcare system is not sustainable.

blog-Moving Needle Cdn Healthcare TransformationLike many people, I have helped family and friends struggle through a system that, without transformation, will impact the quality of life for all of us in the years to come. My personal experiences fuel my desire to be part of the solution; to be part of making our healthcare system better.

Today, I have the privilege of combining my passion with my job at TELUS Health. Healthcare transformation is one of our organization’s top priorities and all of our work is focused on the key issues where health information and communications technology can make a measurable difference.

My operations team works directly with TELUS Health customers – the doctors and pharmacists who are true champions in providing better healthcare solutions to Canadians. We make sure that their healthcare IT solutions and services are delivering on their promise: to provide better care to patients in a number of ways including through electronic medical records that can be shared securely and kept accurately up to date by all of the practitioners working with a single patient. When healthcare practitioners are ‘digitized’ and connected to one another, a host of health issues can be addressed, including medication errors, long wait times and even healthcare system performance management.

Another area where we are moving the needle is with telehomecare, or Home Health Monitoring. We work in partnership with the public sector to deliver better care for people living with chronic disease like congestive heart failure. Rather than being forced to stay in hospital, these people have the option to stay at home and be connected to their caregivers through technology. As you can imagine, giving patients the option to remain in the comfort of their home has a significant impact on improving their quality of life and, at the same time, relieves financial pressure on hospitals and funders.

I consider it a great privilege to be part of TELUS Health and contribute to solving a critical national issue like healthcare. And, we’re just getting started! To see how, check out this video: